Privacy Policy

1. Introduction

Faya AI LLC ("Faya," "we," "us," or "our") operates tryfaya.com and the Faya Chrome Extension (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service.

By using Faya, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of the Service.

2. Information We Collect

We collect the following categories of information:

Account Information

When you create an account, we collect your name and email address through Clerk, our authentication provider. We do not store your password — authentication is handled entirely by Clerk.

Profile Information (Voluntary)

You may voluntarily provide financial profile information including: job title, industry, years of experience, employment type, city and state, salary range, additional income, monthly expenses (rent, car payment, student loans), credit card debt range, emergency fund status, net worth range, investment and retirement account information, property equity, and insurance coverage details. This information is never required to use Faya. When you save your profile, it is stored both locally in your browser and on our servers (via Supabase) so it is available across your account, including in the Chrome extension.

Usage Data

We collect information about how you use the Service, including features accessed, the page type, URL, and title of each page you analyze, and the number of AI analyses performed against your plan limits. We use this to power features like your analysis history. We do not log the specific text content of web pages you analyze — only the URL, title, and detected category.

Extension Activity

The Faya Chrome Extension detects the category of financial page you are viewing (e.g., "job listing," "lease," "insurance") to provide relevant analysis. Page content you choose to analyze is sent to Anthropic's Claude API for processing and is not stored by Faya after the analysis is returned to you.

Device and Browser Information

We may collect your browser type, operating system, IP address, and general geographic location (country/region) for security purposes and to improve Service performance.

Cookies and Local Storage

We use essential cookies for authentication session management. Your saved financial profile is stored on our servers (see "Data Storage and Security" below) and cached in browser local storage for performance; your Chrome extension chat history is stored only in browser local storage on your device, not on our servers. No advertising or tracking cookies are used.

3. How We Use Your Information

• To provide, operate, and personalize Faya's AI financial analysis features
• To track your usage against your plan limits (e.g., monthly insights remaining)
• To improve our features and user experience in aggregate
• To send product updates, new features, and important notices (with your consent)
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations

We do NOT sell your personal data to third parties. We do NOT share individual user data with advertisers. We do NOT use your financial profile data to make automated decisions with legal or significant effects on you.

4. Data Storage and Security

• Account data is stored and managed by Clerk (SOC 2 Type II compliant). See clerk.com/privacy for details.
• Billing and subscription data (e.g., plan tier and subscription status) is managed by Stripe (PCI DSS compliant). We do not store your full payment card details. See stripe.com/privacy for details.
• Financial profile data is stored on our servers via Supabase once you save it on your Profile page, and is cached in your browser's localStorage for performance. It is available to your account on both tryfaya.com and the Chrome extension.
• Usage and analytics data, including the URL, title, and category of each page you analyze, is stored via Supabase with industry-standard security practices.
• All data in transit is encrypted using TLS 1.2 or higher. Data at rest is encrypted using AES-256.
• Data retention: We retain your account and usage data for as long as your account is active. Upon account deletion, we remove your personal information (name, email, and financial profile) and irreversibly unlink any retained usage records so they can no longer be associated with you, without undue delay — typically within 30 days.

No method of transmission over the Internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your data, we cannot guarantee absolute security.

5. Third-Party Services

Faya uses the following third-party services. Each provider has its own privacy policy governing how they handle data:

• Clerk (authentication and account management) — clerk.com/privacy
• Anthropic Claude API (AI analysis engine) — Page content sent to Claude for analysis is subject to Anthropic's data processing terms. anthropic.com/privacy. Page content is not stored by Faya after analysis is returned.
• Airtable (waitlist management) — airtable.com/privacy
• Vercel (website hosting) — vercel.com/legal/privacy-policy
• Supabase (database for account data, saved financial profiles, and usage tracking, including the URL and title of pages you analyze) — supabase.com/privacy
• Stripe (payment processing for paid subscriptions) — Stripe handles your payment details directly; Faya does not store your full card information. stripe.com/privacy

6. Your Rights

You have the following rights with respect to your personal data:

• Access: View and update your profile data at any time in your Faya profile page.
• Deletion: Request deletion of your account by emailing hello@tryfaya.com. Your personal information is removed and any retained usage records are irreversibly unlinked from your identity, without undue delay — typically within 30 days.
• Data portability: Request a copy of your data in a machine-readable format by emailing hello@tryfaya.com.
• Opt-out of marketing: Unsubscribe from product emails at any time using the link in any email we send.
• California residents (CCPA): You have the right to know what personal information we collect, to opt out of the sale of your data (we do not sell data), and to non-discrimination for exercising your rights.
• EU/UK residents (GDPR): You have the right to access, rectify, erase, restrict processing of, and object to processing of your personal data. You also have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at hello@tryfaya.com.

7. Cookies and Local Storage

We use cookies and two types of browser storage:

• Essential cookies: Used solely for authentication session management via Clerk. Without these, you cannot remain logged in to Faya.
• Local storage: Used to cache your saved financial profile (which is also stored on our servers — see "Data Storage and Security" above) and to store your Chrome extension conversation history, which stays only on your device.

We do not use advertising cookies, tracking pixels, or any third-party marketing cookies. You may clear your browser's local storage at any time, which will remove your locally cached Faya profile and your conversation history.

8. Children's Privacy

Faya is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at hello@tryfaya.com and we will promptly delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by sending an email to the address associated with your account at least 14 days before the changes take effect. We will also update the "Effective Date" at the top of this policy.

Your continued use of Faya after the effective date of a revised policy constitutes your acceptance of the changes. If you do not agree to the revised policy, you must stop using the Service and delete your account.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:

• For all inquiries, including privacy matters, contact us at hello@tryfaya.com
• Website: tryfaya.com

Faya AI LLC · United States